Fiat Chrysler Automobiles

Notes:
This page contains links to diagnostic, repair and service information provided by Fiat Chrysler Automobiles, plus additional, third-party resources. All resources are available to all automotive repair professionals. Some types of information are free, while others require a subscription purchase. Access to Vehicle Security Information (key codes, immobilizer reset procedures, etc.) requires an approved account under the Vehicle Security Professional program.

Service, repair and security data is available for all Fiat Chrysler Automobiles vehicles sold in Canada. This includes Chrysler, Dodge, Eagle, Jeep, Fiat, Plymouth, RAM and SRT cars and light trucks. the site also provides information for Alpha Romeo, Crossfire, Sprinter and Chrysler and RAM medium and heavy trucks. Some of the vehicle security information on these lines and models may be at an additional cost.

How to set up accounts with Fiat Chrysler Automobiles: Complete the registration form here.
(note: where asked to select "State" and no Canadian provinces are listed, enter ANY US state)

System Requirements: Click "Minimum PC Requirements" here.

Select the type of information you need from the links below.

  • Service information
  • FCA now offers complimentary technical guides and diagrams at Mopar Repair Connection
  • Vehicle scan (health check) - See next three links below
  • SAE J2534 For access to SAE J2534 information go to the service information website. SAE J2534 pass-thru tools and software calibrations are found in the Related Documents link at the bottom of the techauthority.com homepage. For complete information covering FCA's J2534 product, refer to the J2534 Manual 3.3. The J2534 flash application can be downloaded from TechAuthority. Note that it includes a separate application for 2009 and prior model years (for emission modules only) and a newer application (wiTECH Diagnostic System) supporting 2010 and newer model years. The wiTECH 2.0 application is a cloud-based diagnostic system with enhanced security and requires an additional subscription to TechAuthority resources. Note that FCA's own MicroPod II is a SAE J2534-compliant device but compatibility with the new security features of wiTECH 2.0 requires an upgraded MicroPod II with a serial number of WSP-31560 or higher. Note: Older MicroPod II units (before serial number WSP-31560) will not communicate with the wiTECH 2.0 programming application but will communicate with wiTECH 1.0. However, wiTECH 1.0 will be discontinued in late 2017 and not supported. FCA recommends the newer MicroPod II as the vehicle communications interface but aftermarket device manufacturers are known to be developing wiTECH 2.0-compatible J2534 devices. Techs are warned to confirm that compatibility with their device manufacturer prior to use. The TechAuthority website provides access to TechAuthority Online with a purchased subscription. The subscription allows access to the SAE J2534 Application, SAE J2534 applicable ECU flash files, Technical Service Bulletins (TSBs), service diagnostic procedures, and Chrysler wiring diagrams.
  • Mode $06 data link
  • Calibration update link - (Flash matrix available here to determine if an update is available. Use Mode $09 to determine current software level and search for the software part number in the PDF file.)
  • Vehicle security information (VSP Canada password required)
  • How to become a Mopar Certified Collision Repair Facility
  • Collision repair information (RTS chart)
  • Uniform procedures for collision repair
  • FCA Position Statements
  • Hybrid and electric vehicle support [Dead link removed]
  • How to get key codes for Fiat Chrysler
  • FCA OEM training (future consideration)
  • FCA Support
  • Sample video (free) on Reflashing with Chrysler J2534 Application (2001 PT Cruiser)

Subscription prices (USD) * All prices quoted for comparison only and are subject to change

Short term Month Year/other Security Professional

$35 (3 days)
$70 (7 days)

$250
$1800
First, you must be a registered Vehicle Security Professional. FCA security data $30 per transaction *ALERT: The single-price option has been temporarily suspended and FCA has rolled back to the multi-price system until a fix can be made. [10:30am edt, 6/15/15]

Is the information you're looking for unavailable? Use the Service Information Request form for Canada.

Frequently asked questions:
Click question to display/hide answer

Q: What requirements do I have to meet to reflash a Chrysler or Fiat vehicle?

Q: Which models and model years of vehicles can be reprogrammed?

Q: Where can I get J2534 information for Fiat Chrysler?

Q: How does a technician determine whether a reprogramming event is needed for a particular vehicle?

Q: What OEM equipment is available to reprogram vehicles?

Q: How does a technician obtain the calibration?