Nissan / Infiniti

This page contains links to diagnostic, repair and service information provided by Nissan, plus additional, third-party resources. All resources are available to all automotive repair professionals. Some types of information are free, while others require a subscription purchase. Access to Nissan Vehicle Security Information (key codes, immobilizer reset procedures, etc.) requires an approved account under the Vehicle Security Professional program. Note: Nissan GTR model, vehicle security information is not available.

Service, repair and security data is available for all Nissan vehicles sold in Canada, including Infiniti.

How to set up accounts with Nissan: Complete the new user registration form here. Select Canada fro m the country drop-down list and "Not USA" from the State drop-down list. Complete the rest of the requested information in the form. All fields must be completed in order to process your registration. Please remember your User ID and Password as this login information is used to track and save your order, and allows you to access restricted areas of the website. Passwords must be between 8 and 30 characters in length and must include at least one uppercase, lowercase, numeric & special character. Special characters include: ! @ # . % ^ & * ( ).

System Requirements: Click "Help" in the top menu. System requirements is one of the sub-menu choices.

Select the type of information you need from the links below.

Subscription prices (USD) * All prices quoted for comparison only and are subject to change

Subscription type Short term Month Year/other Security Professional

Service Information

$19.99 (24 hrs)


Infiniti: NERS reprogramming software is sold separately



NERS sold annually only

$225.00 (3 months)

$720.00 (1 year)

NERS: $270

$10.00 Key OR Immobilizer

$15.00 Key AND Immobilizer

$300.00 (1 year)

Is the information you're looking for unavailable? Use the Service Information Request form for Canada.

Frequently asked questions:
Click question to display/hide answer

Q: What requirements do I have to meet to reflash a Nissan vehicle?

Q: Which models and model years of vehicles can be reprogrammed?

Q: Where can I get J2534 information for Nissan ?

Q: How does a technician determine whether a reprogramming event is needed for a particular vehicle?

Q: What OEM equipment is available to reprogram vehicles?

Q: How does a technician obtain the calibration?

Q: How do I identify computer system requirements needed to support reprogramming?