BMW Service Information
This page contains links to diagnostic, repair and service information provided by BMW, plus additional, third-party resources. All resources are available to all automotive repair professionals. Some types of information are free, while others require a subscription purchase. Access to Vehicle Security Information (key codes, immobilizer reset procedures, etc.) is not available from BMW in Canada.
Service and repair data is available for all BMW vehicles sold in Canada, including MINI.
BMW OEM Information
NOTE: Because BMW requires you to register for an account before you can access any information, most of the buttons below link to the registration page.
Register
Set up an account
with BMW
Service Information
BMW technical information website
Subscription pricing
Subscription terms and prices
Reprogramming
You must have an account to proceed
Scan Tools
You must have an account to proceed
Hybrid/EV Support
Future consideration
Vehicle Security
Not available in Canada
System Requirements
For accessing BMW info
Support
Support form for registered users
Third Party Resources
Matrix Chart
I-CAR RTS collision repair information
Uniform Procedures
I-CAR RTS website
BMW OEM Training
Product order system
FAQs
Frequently Asked Questions
Frequently Asked Questions
To reflash BMW or MINI vehicles you must follow all the registration and steps in the the registration form here
A: ECU reprogramming was phased-in starting with the 1992 model year 3 series. 1996 and newer vehicles are compatible with SAE J2534 reprogramming.ISTA Diagnosis provides full vehicle diagnostics starting with the E36/Z3 platform with the BMW ICOM interface, or from 1996 with a J2534 pass-thru device. In addition to the interface device, you will need a laptop or desktop computer connected to BMW via the internet. This application requires subscription to the BMW Technical Information Service website at www.bmwtis.com.
Registration and a subscription are required to enter the website. To register select “Subscribe now” (under the Log In window) and enter your information. You can then select the appropriate subscription. For access to J-2534 information Click here.
To determine if reprogramming is needed the technician must establish a connection to the vehicle via OEM equipment or J-2534 interface and run the software update program. An interactive, web based version of this program is available on the www.bmwtechinfo.com website.
- The OSS (Online Service System) has been developed specifically for independent automotive workshops to provide an extensive range of resources. OSS consists of a desktop or laptop PC connected to BMW over the internet. To connect to the vehicle you can use the BMW authorized diagnostic interface “Integrated Communication Optical Module (ICOM)” or use a J2534 “Pass Thru Tool (PTT)”. For configuration and set up of OSS for the PC, refer the “Minimum System Requirements” heading on the main page, and click to view “Installation Guide to OSS”.
The data needed is available to subscribers at www.bmwtechinfo.com.
- Click on the OSS tab
- Select “Vehicle Programming”
- Select ISTA/P
- Click on the “Start” button and the software will launch the ISTA/P application
- Select the “Create a new session” button
- Next, select the J2534 device
- Once the vehicle information has been identified, the “Process Control Module” tab will allow you to choose the module to be programmed
- Then click “Determine Measures Plan” to review selections
- Then click “Accept Measures Plan” to start the downloading process.