Volkswagen Service Information
This page contains links to diagnostic, repair and service information provided by Volkswagen, plus additional, third-party resources. All resources are available to all automotive repair professionals. Some types of information are free, while others require a subscription purchase. Access to Vehicle Security Information (key codes, immobilizer reset procedures, etc.) requires an approved account under the Vehicle Security Professional program.
Service, repair and security data is available for all Volkswagen & Audi vehicles sold in Canada. Bentley, Lamborghini amd Bugatti are included in the data, however, the software requirements are different.
SHOPS: You must register as an Authorized Independent Workshop. How to set up accounts with Volkswagen.
VW OEM Information
Register
Set up an account
with VW
Service Information
VW technical information website
Subscription pricing
Subscription terms and prices
Hybrid/EV Support
Future consideration
Vehicle Security
Available to registered VSPs only
System Requirements
To access & use the
Erwin website
Support
Support form for registered users
Position Statements
Collision repair info and position statements
Third Party Resources
Collision Matrix Chart
I-CAR RTS collision repair information
Collision Uniform Procedures
I-CAR RTS website
FAQs
Frequently Asked Questions
VW Reflash Video
Using J2534
Volkswagen Position Statements
2017
2015
Frequently Asked Questions
To reflash VW or Audi vehicles you must be a pre-registered ODIS user. To register, follow all the registration and installation steps for ODIS under the About Erwin tab.
Pass-thru programming over the Internet for 2004 and later vehicles using a SAE J-2534-1 Pass Thru device and a laptop PC with ODIS diagnostic and reprogramming software is available for certain applications.
For access to J-2534 information go to the Volkswagen service information website.
- Click on VWGoA Calibration ID’s
- Click on CAL ID in the lower left corner
- Select Make, Model, Year and Module and Test Group
- Click search
Information will be populated below the search menu.
Note: TSBs may be older and show an older calibration that has since been superseded by another TSB for the same vehicle. No way to check specifically for the latest calibration for a specific modu
The details are listed in specific technical bulletins. Since these are for specific concerns for specific models, all appropriate diagnostic procedures should be followed before attempting Pass Thru reprogramming. Reprogramming should only be performed if a technical bulletin provices direction to do so. This technique requires a secure, uninterrupted Internet connection and a Pass Thru device that has been recommended for this application.
- I+ME Pass-Thru+XS available from ACTIA Corp (734) 266-2083
- DrewTech CarDAQ Plus, CarDAQ M, or Mongoose Pro VW available from Drew technologies Inc. (734) 222-5228.
- Blue Streak iflash Global Programmer available from Blue Streak Electronics (905) 669-4812.
- DG Technologies VSI-2534 available from DG Technologies (248) 888-2000.
The calibration needed is available to subscribers on the VW tech info website